This unit or subject is examined by KNEC on those taking the following courses:
Introduction
This unit is intended to equip the trainee with the knowledge, skills and attitudes that will enable him/her work effectively within an on and relate positively with other employees in an organisation
General Objectives
By the end of the module unit, the trainee should be able to:
- Outline the need for good office organisation
- Apply filing and storage of records skills in supply department
- Recognize shortcomings and flows in business Organisation
- Apply their office organisation skills to achieve efficiency in an organisation’s supply chain management
- Create good image for the organisation using the acquired skills human relations
The topics that need to be covered as required by KNEC in this unit/subject are as follows:
Topic 1: Introduction to Office Organisation
- The office and its environment
- Principles of good Organisation
Topic 2: Organisation Structure
- Types of business Organisations
- Organisational structures
- Departments in business Organisation
- Organisation charts
Topic 3: Office Layout
- Factors that influence office layout
- Types of office layout
- Furniture and layout
Topic 4: Filing and Storage of Records
- Filing terms
- Classifying of filing methods
- Reasons for storing correspondence and records
Topic 5: Communication Services
- Principles of effective communication
- Forms of communication
- Factors to consider in choosing a means of communication
- Importance of effective communication
- Barriers to effective communication
Topic 6: Wages, Salaries and Accounting Services
- Accounting services in office Organisation
- Terms and conditions of employment
- Cash control measures
- Financial problems of a business
Topic 7: Control of Stationery and Office Equipment
- Importance of stock records
- Stationery control systems
- Types of stationery and equipment
Topic 8: Human Relations
- Role of human relations in the office
- Relations within the office and company
- Relations with outside world
Topic 9: Emerging Issues and Trends in Office Organisation
- Emerging issues and trends in office Organisation
- Challenges posed by emerging issues and trends in Office Organisation
- Coping with challenges posed by emerging issues and trends in Office Organisation
I need the real notes of office organisation am doing a craft in supply chain management currently at module 2
Did you get the notes
If yes kindly share
i need full notes in craft business management office organization…