Office Management notes – University notes

OFFICE MANAGEMENT

Subject notes

INTRODUCTION TO OFFICE MANAGEMENT

  • Definition of important terms
  • The purpose of an office
  • Functions of an office

THE OFFICE MANAGER

  • Responsibilities of office manager
  • Duties of an office Manager
  • Qualities of an Office manager
  • Techniques of Office Management

OFFICE PLANNING AND LAYOUT

  • Office Layout
  • Staff Planning
  • Types of office Management

OFFICE ORGANIZATION

  • Organising an office
  • Re-organisation
  • Types of organisation
  • Types of organizational Relationships
  • Types of Organisational structures

THE PROCESS OF FILLING

  • Essentials of a good filling system
  • The purpose of a filling system
  • Equipments used in filling
  • Procedures used when filling documents
  • Methods of filling
  • Organisation of the filling system
  • Filling classifications
  • Maintaining a filling system
  • Causes of inefficient filling

OFFICE MACHINES

  • Benefits accrrued when machines are introduced
  • Installation of office Machinery

MAIL HANDLING SYSTEMS

  • Incoming mail
  • Opening aids
  • Recording Inward mail
  • Recorded delivery
  • Distributing incoming mail
  • Outgoing mail

ORGANIZATION AND METHODS (O & M)

  • Objectives of organization and methods
  • The organization and methods officer
  • Attributes of an O and M officer
  • The O & M department
  • The assignment of survey

 

 

 

 

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