Employee Relations notes – KNEC Diploma

EMPLOYEE RELATIONS

This unit or subject is examined by KNEC on those taking the following courses:

• KNEC: Diploma in Human Resource Management – Module III

Introduction
This module unit is intended to equip the trainee with knowledge, skills and attitudes to enable him/her maintain good employee relations in an organization.

General Objectives
At the end of the module unit, the trainee should be able to:

• Recognize the importance of good employee relations in an organization
• Trace the historical background of employee relations in Kenya
• Demonstrate an understanding of the collective bargaining process
• Demonstrate an understanding of the grievances and disputes resolution procedure in an organization
• Recognize the relevant ILO conventions applicable in Kenya
• Participate in disciplinary policy formulation

The topics that need to be covered as required by KNEC in this unit/subject are as follows:

Topic 1: Introduction to Employee Relations

• Meaning of employee relations
• Importance of good employee relations in an organization
• Factors contributing to good employee relations

Topic 2: Historical Background of Employee Relations

• Historical development of employee relations in Kenya
• Impact of development of employee relations in Kenya
• Challenges experienced during the development of employee relations in Kenya
• Scope of the Labour Relations Act in Kenya

Topic 3: Collective Bargaining

• Meaning of collective bargaining
• Importance of collective bargaining in an organization
• Process of collective bargaining in an organization
• Factors considered in collective bargaining process
• Principles of collective bargaining

Topic 4: Grievances and Disputes

• Meaning of terms used in grievances and disputes
• Causes of grievances and trade disputes
• Types of trade disputes
• Procedure for resolving trade disputes
• Procedure for resolving employee grievances

Topic 5: Trade Unions in Kenya

• Meaning of a trade union
• Functions of trade unions
• Legal provisions governing trade unions in Kenya
• Challenges faced by trade unions in Kenya
• Types of trade unions in Kenya

Topic 6: Labour Oganizations

• Meaning of labour organizations
• Categories of labour organizations
• Functions of labour organizations

Topic 7: Employee Discipline

• Meaning of employee discipline
• Importance of employee discipline in an organization
• Procedure followed in employee discipline
• Employee disciplinary actions

Topic 8: Joint Consultation

• Meaning of joint consultation
• Need for joint consultation
• Principles of joint consultation
• Procedure for joint consultation
• Challenges of joint consultation

Topic 9: Employee Participation

• Meaning of employee participation
• Importance of employee participation
• Forms of employee participation
• Levels of employee participation

Topic 10: Emerging Issues and Trends

• Emerging issues and trends
• Challenges posed by emerging issues and trends
• Ways of coping with challenges posed by emerging issues and trends