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Nov 14

Explain the relationship between corporate strategic plans and operational plans

Definition of Planning: It is the process of determining in advance what should be done and how it should be done. It is the foundation of management and involves setting objectives and developing methods of achieving these objectives. Basically, it Read more

Nov 14

Information Communication Technology, Communication Skills and Entrepreneurship Education July 2012 Past Question Paper

Past Question Paper – KNEC Diploma This Past Paper examination was examined by the Kenya National Examination Council (KNEC) and it applies to the following courses Diploma in Architecture Diploma in Automotive Engineering Diploma in Building Technology Diploma in Civil Read more

Nov 14

What skills should a manager posses in order to overcome difficulties?

Skills that a manager needs to overcome these difficulties. Skills are what separate good managers from others. For effective management, the primary skills are technical, interpersonal, conceptual and diagnostic. a) Technical skills These are skills needed to perform specialized tasks Read more

Nov 14

Information Communication Technology, Communication Skills and Entrepreneurship Education Nov 2017 Past Question Paper

Nov 14

Information Communication Technology, Communication Skills and Entrepreneurship Education Nov 2016 Past Question Paper

Nov 14

Explain the responsibilities of a production engineer in an organization

(i) Responsibilities of a production engineer • Product design and development Together with the Research and Development (R&D) Department, he studies new products and processes of producing them. Firms must not copy the innovations of others, nor should they produce Read more

Nov 14

Identify and explain the sources of managerial power

SOURCES OF MANAGERIAL POWER Position: This is legitimate power created and endowed by the organization. It is based on the perception that the leader has the right to exercise influence because of his position and roles. Personality: The manager may Read more

Nov 14

Managers charged with putting a company on a growth trajectory can pursue its existing markets (customer sales) or enter new markets and can emphasize its existing products or develop new products.Using Ansoff’s classic product/market matrix, discuss the risks and rewards of the four growth alternatives

Ansoff’s Product – market growth vector He analyzed potential growth strategies based on the extent to which new products and or new markets are sought. 1. Market penetration Current products and current markets. It involves achieving wider adoption of an Read more

Nov 14

Information Communication Technology, Communication Skills and Entrepreneurship Education July 2014 Past Question Paper

Nov 14

Ngura works as a research and development manager in a manufacturing firm. He joined the firm five years ago as a research assistant. The organization for which Ngura works has a policy whereby vacant positions are filled from within the organization. Management relies on the outcome of performance appraisals to identify employees for promotion. The appraisals are carried out annually. The appraisal exercise of the organization has not been dome objectively and superiors have been awarding grades arbitrarily. Many of the employees have been awarded high grades even when their performance does not deserve high grades. Early in the year, the position of the head of the research and development department fell vacant and employees were encouraged to apply for the job. Ngura felt capable of performing the job, applied and was invited for an interview. Consequently he was awarded the promotion and took up the post of head of research and development department. It has become apparent that Ngura is not very co-operative with staff in other departments. In his own department he over delegates to his subordinates because he is incapable of handling the tasks involved in the higher job. There have been occasions when assistants have not completed work to the satisfaction of management but when asked to explain, Ngura explains that employees know what is expected of them and they should therefore work, for they are paid for it.Required: Identify and explain the weaknesses in Ngura’s style of management and suggest measures that should be taken to address the weaknesses

Weaknesses in Ngura’s style of Management and ways to improve them. • Ngura is not very cooperative with staff in other departments: As a head of research and development, he must learn that for an organization to succeed, all departments Read more