The role of a manager in reducing operational costs in an organisation
i. The manager is a central figure in the introduction of radical changes through proceses such as BPR and TQM
ii. Ensuring that resources are committed to their best uses (high output-input ratio)
iii. Allocating resources to activities according to priorities identified in the annual objectives
iv. Coordinating departmental uses of the resources available to the organisation
v. Innovation/entrepreneurial; came up with ways of doing things for example recycling of certain materials.